Contact

Let's talk

Questions about the platform, a demo, or a partnership? Send us a message and we'll get back to you within one business day.

Send a message

Use an official business email address from your organization — all accounts are manually verified.

Email us

client@hotelfacts.net

For billing or account questions, include your Company ID from Settings → Company Details.

Security reports

Found a vulnerability? Email us with the subject line [SECURITY]. We acknowledge all reports within 48 hours.

Response time

We typically reply within one business day. New account verifications are usually approved within 24 hours.